Nveda Fintech Pvt Limited | Ninja Labs - FZCO — Agentic Assistant
Effective Date: January 2025 | Last Updated: November 2025
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1. Introduction
Welcome to NIN Genie, an agentic assistant experience offered by Nveda Fintech Private Limited. NIN Genie acts as an orchestration and automation layer on top of services you already use, helping you reduce cognitive load by planning, executing, and verifying tasks across communication, finance, and productivity tools.
These Terms of Service (“Terms”) govern your access to and use of the NIN Genie web experience available under the NINGENIE workspace of the NINX platform (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.
If you are using the Service on behalf of an organization, you confirm that you have authority to bind that organization to these Terms and that “you” and “your” also refer to that organization wherever appropriate.
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2. Eligibility and Accounts
You must be at least 18 years old and legally capable of entering into a binding contract under applicable law in order to use NIN Genie. You are responsible for ensuring that all registration information you provide is accurate, complete, and kept up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately if you suspect any unauthorized access to or use of your account.
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3. Nature of the Service
NIN Genie is an agentic orchestration layer. It:
- Accepts natural language instructions (including voice, where enabled).
- Plans multi step workflows using connected tools and services that you have explicitly approved.
- Executes actions through regulated networks and partner services, subject to your configuration and consent.
- Surfaces human readable receipts and status updates for transparency.
NIN Genie does not hold custody of your funds. Payments, transfers, trades, and other financial operations are executed by underlying regulated entities (such as banks, payment networks, and brokers) under their own terms and regulatory obligations.
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4. Acceptable Use
You agree to use NIN Genie only for lawful purposes and in accordance with these Terms. You agree that you will not, and will not permit anyone else to:
- Use the Service in violation of any applicable law or regulation.
- Attempt to probe, scan, or test the vulnerability of any system or network associated with NIN Genie or NINX.
- Interfere with or disrupt the integrity or performance of the Service or any connected third party services.
- Use the Service to send spam, harmful code, or malicious instructions to any connected account or third party.
- Reverse engineer, decompile, or attempt to extract the source code of any part of the Service, except as permitted by applicable law.
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5. Connectors and Third Party Services
NIN Genie connects to third party services (for example, communication tools, finance platforms, and document systems) through secure connectors. Your use of any third party service remains subject to that provider’s own terms, privacy policy, and compliance requirements.
When you authorize a connector, you grant NIN Genie permission to act on your behalf within the scope of that connector for the purpose of executing your instructions. You may revoke connector access at any time, although certain features may stop working if access is removed.
We are not responsible for downtime, errors, or losses caused by third party services, networks, or infrastructure that NIN Genie depends on.
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6. User Content and Activity
You may provide natural language prompts, documents, voice inputs, configuration data, and other content to NIN Genie (“User Content”). You retain all rights to your User Content, and you are solely responsible for it.
By using the Service, you grant Nveda Fintech Private Limited a worldwide, royalty free, non exclusive license to host, process, and use your User Content only for the purposes of providing, securing, and improving the NIN Genie experience, in accordance with our privacy and security commitments.
You confirm that you have all necessary rights to provide such User Content and to authorize its use as described in these Terms.
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7. Data, Privacy, and Security
We implement encryption, access controls, and other technical measures to protect sensitive data such as API keys and access tokens used by NIN Genie connectors. Credentials for connected services are encrypted using user specific keys before storage and are decrypted only when required to execute authorized actions.
Our practices for collection, use, and protection of personal data in the wider NINX ecosystem are described in the platform Privacy Policy.
For NIN Genie specific details, please review:NIN Genie Privacy PolicyNIN Genie Security Policy
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8. AI, Automation, and Limitations
NIN Genie uses artificial intelligence models and automated decision making to interpret instructions, plan workflows, and call tools. While we design for reliability and safety, AI systems can occasionally produce incorrect or incomplete outputs.
- You should always review important actions and outputs before relying on them.
- You remain responsible for verifying the correctness of financial decisions and downstream effects.
- The Service does not provide investment, tax, or legal advice, and no information produced by NIN Genie should be treated as such advice.
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9. Intellectual Property
NIN Genie, the underlying orchestration engine, design, and associated content are owned by Nveda Fintech Private Limited or its licensors and are protected by applicable intellectual property laws. Except for the limited rights expressly granted to you in these Terms, no other rights are granted, whether by implication or otherwise.
You may not use our trademarks, logos, or branding without our prior written permission, except as allowed by applicable law.
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10. Suspension and Termination
We may suspend or terminate your access to NIN Genie if we reasonably believe that you have violated these Terms, are using the Service in a way that creates risk or potential legal exposure for us or for other users, or as required by law or regulation.
You may stop using the Service at any time. You can request deletion of your account or certain data, subject to regulatory and compliance obligations that may require continued retention.
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11. Disclaimers
The Service is provided on an “as is” and “as available” basis, without any warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non infringement.
We do not warrant that NIN Genie will be uninterrupted, error free, or completely secure, or that results obtained from use of the Service will be accurate or reliable in all cases.
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12. Limitation of Liability
To the maximum extent permitted by law, in no event shall Nveda Fintech Private Limited or its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, loss of data, or business interruption, arising out of or in connection with your use of NIN Genie.
To the extent that any liability is not legally capable of being excluded, our aggregate liability arising out of or relating to the Service shall not exceed the greater of the amount you have paid (if any) for access to NIN Genie in the twelve months preceding the event giving rise to the claim, or an equivalent cap permitted by applicable law.
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13. Indemnity
You agree to indemnify and hold harmless Nveda Fintech Private Limited, its affiliates, and their respective officers and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of NIN Genie, your User Content, or your violation of these Terms or of any applicable law.
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14. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms or your use of NIN Genie shall be subject to the jurisdiction of the competent courts in India, subject to any arbitration or dispute resolution framework that may be separately communicated to you.
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15. Changes to These Terms
We may update these Terms from time to time. When we do so, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice of material changes. Your continued use of NIN Genie after the effective date of any changes constitutes your acceptance of the updated Terms.
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16. Contact
If you have any questions about these Terms of Service for NIN Genie, or if you wish to raise a concern, you can contact our legal and compliance team:
Nveda Fintech Pvt Ltd | Ninja Labs - FZCO
Email: legal@nin.in
Compliance: compliance@nin.in
Privacy and Data Protection: privacy@nin.in